Zolucky
Reviews and Complaints

Im trying to reach so lucky by telephone because its a long explanation I will then rate your company after trying to resolve this issue

I bought 3 items from this company; I have not received the merchandise, and now I am getting two bills from Klarna for 120.00 dollars. There is no way to contact them. I have to go through a company called Just Answer, and I have to pay for that too.

Three weeks after ordering three items, they still have not arrived. Apparently, there is no phone number to call. They keep sending me emails saying the items will arrive soon, but they have not arrived.

Hi I never received a confirmation from my order . Email Yvettecollins77@***.com please respond soon as possible . Its been 4 days already and the money has been taken out of my account already .

returned 5 items a month ago as directed. no response.

next to impossible to contact. bottom line after a chat conversation was being asked for credit card number to pay a $5 fee to get information. *** no!

every single item was described inaccurately, sizing way off, and fabric quality miserable. customers beware!!

Where is my order you took the money for the top i ordered I can not get any answers to when it will get here,where is it being shipped from? I suppose CHINA ??

It should be here by now. It was to be shipped to me My name- Terry Azar (address) 29 La Encina Newbury Park California 91320 My e-mail is terrycaroleazar@***.com I ordered this top on August 10th 2025.

please answer me. Order number HBllEO142****

Ordered 3 blouses on August 17, 2025, wrong sizes and have been trying too return. It has been impossible. Please help

I could not connect to

Make a refund after hours of futile texting.

Im the dumb one if I ever order here again.

They stop you from being able to reach customer service easily. They make it so hard to let them know I received a top that is mis-sized.

They want you to give up. I know because I already have 8-9 tops in the same style and size. I just want it replaced, as I cannot even give it away (cost was $32.55). It is sewn wrong, extremely smaller, and I am not spending more money to return it.

If they cannot replace it, then credit me. I will never do business with them again.

I said Takes to LONG to -deliver Where is the order??? What symbols ?

send me my order. my order number is-HBllE0142**** MY Name is Terry Azar At- 29 La Encina Newbury Park California 91320 **** my e-mail is terrycaroleazar@***.com I have not even received a answer from anyone at all..

I have placed two orders, one on May 26 and one on June 12. Heck, I thought I had dreamed sending the first one since it had been so long.

Then, I send an email and received both orders in about three days. The first one had six items ordered - I received two items, neither of which were in the order. The second one had five items ordered.

I received four, one which was not in the order to begin with. I just want a refund on both orders.

The product had a bad fit. And can not get hold of customer service for refund.

Lousy company.

This is worst company. Bad, Bad, Bad

I have been trying to reach Zolucky's customer service dept. for over a week.

I have several returns and need an address to ship items back.

I need some help.

Sincerely, PJViel

I have returns to Zolucky, but your order # is not easily readable. PLEASE, contact me with a solution for my returns.

Sincerely, P J Viel

I have orders that I have to return. I need an address so I can mail back the clothes that don't fit. Please send to my email address the address that I need to return the items.