Zolucky
Reviews and Complaints

No phone number to speak to a customer service representative. Submitted a return request, entered the order number and my email as requested only to find out that they dont match.

If this is not resolved ASAP, Im going to not only put these items into dispute, but I will also report this company to the Better Business Bureau.

I will never buy from you again. I will also spread the word to others.

***

***

The company could answer my question about how to return an item without making it so difficult. I would like a person to talk to.

my email is ***

I would like to know where my yellow shirt is. I purchased it on 5/9/26, and I have not received it as of today, 5/17/26.

The order: #HBIIE0144****

It is a women's long sleeve shirt, $47.94, size S.

Today I received an email stating that the item that I purchased had been delivered.

(*** was quick to take the money from my account)

I looked all around the area of the mailbox and my door.

There WAS no package!!

WHERE IS THE ITEM THAT i PAYED FOR?

NEVER AGAIN. LESSON LEARNED!

THIEVERY JUST PLAIN THIEVERY

Thanks for nothing!!!

Why can't I talk to someone. I am getting frustrated!!! I do not understand why I have to have 100 symbols!

I checked my order and it said it was delivered. I never got a notification from you.

It said it was delivered to my mailbox. It wasn't there. We have a locked mailbox where no one can get in but the United States Post Office, so I know it wasn't delivered. The post office notifies me when anything is in the mailbox.

Also, your tracking number is not the U.S.P.S. tracking number at all, so I know it was not delivered to my locked mailbox.

All I'm asking is to send me the item or give me a refund. Thank you so much!

I placed an order to Zolucky (Order HBIIE0144****) on 4/26/2026. When I try to track my order, it says 'processing' and has said this for 10 days, since 4/26/2026. Because this order has apparently still not shipped, I want to cancel the order and receive a full refund to my PayPal account.

Please reply,

Darla Heil

I have tried searching the internet for possible return avenues for this company to no avail. I did submit a return but received no instructions on where to return the items. I will not order from them again!!!

I have been trying to return my order for over a week and the website will not allow me to. It wont accept the last button.

one place says I didn't even order from you. Makes no sense.

I have sent many requests on returning my order to them and have not gotten any response form them. So I have 6 items that I ordered that don't fit and I can't send them back or get a refund.

Make it easier to return items. I have tried every site and followed all directions as written.

I'm told that my gmail doesn't match my order #.

When I try to access someone for help, they send me to a form requiring $5 to get more information.

I have been at this for almost 2 hours. My next call is to my Better Business Bureau.

I was charged for 6th shirt. Refund its cost on my credit card entered on the order, please. [PERSON_NAME]

On April 2, 2026 I made a purchase of 4 pieces of clothing. None of them fit me even though they were the size I always take.

Since April 27th I have been trying to return them. I followed directions to get a return ticket many times but never received it.

to My 30 day window is fast approaching and I am very frustrated. At this point I would give Zolucky a rating of 0 and am going to try to get in touch with the Better Business Bureau to file a complaint.

I want to talk to customer service

I want want to return a purchase but the return paper is faded and I can't read what to do.

I need to get a refund but have not gotten a reply.

Where is my order all I keep getting from you people is email to buy more. HB11e0144****

Patricia freeman

Pattydak@***.com