Zolucky Reviews
Zolucky Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Zolucky has a 1.5 star rating from 708 reviews; consumers report widespread dissatisfaction, frequent customer complaints, and many requests for refund and return assistance.
Key Takeaways for Future Customers
- Many Zolucky reviews cite delivery failures and missing items; track orders closely.
- Expect difficulty reaching customer service and delays getting refunds.
- Items often look good on the website but may differ in quality and fit.
Negative Feedback / Risk Areas
- Repeated reports of poor customer service and unreachable support.
- Refunds and returns are hard to process; customers request refunds frequently.
- Orders arriving incomplete or not at all and product quality described as cheap.
Positive Feedback
Several customers say the merchandise looks great online and the site offers many appealing items.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Zolucky has a 1.5 star rating from 708 reviews; consumers report widespread dissatisfaction, frequent customer complaints, and many requests for refund and return assistance.
Key Takeaways for Future Customers
- Many Zolucky reviews cite delivery failures and missing items; track orders closely.
- Expect difficulty reaching customer service and delays getting refunds.
- Items often look good on the website but may differ in quality and fit.
Negative Feedback / Risk Areas
- Repeated reports of poor customer service and unreachable support.
- Refunds and returns are hard to process; customers request refunds frequently.
- Orders arriving incomplete or not at all and product quality described as cheap.
Positive Feedback
Several customers say the merchandise looks great online and the site offers many appealing items.
Media from reviews
Chattanooga, Tennessee
I ordered a sweatshirt almost a month and still haven't received it yet
I don't know. But if I don't receive it b the end of next week I want a full refund. I didn't know that someone could be slower than Walmart, but you
you have them beat!
User's recommendation: Get a phone number. Also, don't place an order.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerScam clothing website
- - Says Zolucky.com is a scam; label shows Delaware and Joe Doe.
- - Delivery: 22 days; shipping $13.99; returns to China for a refund; total $56.
Zolucky.com is a scam clothing website I bought from recently.
I bought dresses and they said it was coming from China but the label on my package says it came from Delaware and the name is "Joe Doe", clearly fake. It took them 22 days for the package to arrive after I ordered too.
They charged me for $13.99 shipping saying it was coming from China.
Now I'm trying to return the package and they are saying I have to pay for shipping back to China even though the product is clearly not what I ordered.
In total I spent $56 for a pair of cheap dresses that you wouldn't buy together for even $10 and they are offering less than $10 as a refund, saying I have to pay shipping all the way to China if I want a full refund.
Additionally, their review section on the website doesn't even work as you can't put in a product or order number in order to actually leave a review on an item, so it's impossible to leave a bad review and all the good reviews are likely fake.
All the items have 5* reviews but they are all fake done by the company themselves most likely.
This place is a scam, don't buy here. I had to give one star when rating the company below, but they deserve 0 because they are a complete scam business.
- Cheap and different product from picture
- Fake reviews
- Poor return policy
Preferred solution: Full refund
User's recommendation: Avoid this website, don't buy here
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
San Mateo, California
Resolved: Would give 1* for customer service but do like their clothes
Company fixed the issue and I have been provided with partial refund. they confirmed partial refund on first order as I requested but no reply on the dupe order.
Rcvd order HBII01451*** - */7. 8/10 rcvd HBIIE0145**** - same dress.
Want to return the latter but can't reach their customer svc any way for return ticket. None of their faqs connect, so how do I request a refund?
- Very nice reasonable clothes
- Customer service is a nightmare
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Easthampton, Massachusetts
Missing order. The company wants $70.00 dollars to talk to a person.
I just want my items or a refund for the missin shirt. I won't pay 75.00 dollars to find out where it is.
User's recommendation: Not a reputable company.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Desert Hot Springs, California
Resolved: Haven't received the full order...
Company fixed the issue and I have been provided with full refund. paid for the tracking service attached with my order.
After I contacted you, I waited 48 hours and did not hear from ***. After re-reading the invoice, I totally forgot that I had signed up for *** Inc shipping protection as part of my order.
I submitted my issue with them and within an hour, I was refunded the $ for the missing item.
I recommend to everyone making purchases through International Companies to buy delivery protection. It was worth the money, because trying to get help from these companies' customer service is impossible.
I haven't received the full order HBIIE0144****. Made several attempts through their website for answers with no results.
Preferred solution: Deliver product or service ordered
User's recommendation: Need a US phone number for contact
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Waukesha, Wisconsin
I put in an order for a shirt in July...
I put in an order for a shirt in July 13 and still have not received my pkg. the number is BL587FCAC483 I would like to know what is the hold up the tracking order is HBLLEO145**** it is a womens blouse half sleeve summer Blue size M. $30.99
Thank you Mae Mueller
User's recommendation: I have not received my blouse since I ordered it on July 13 please be very careful of this company!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Rio Verde, Arizona
I ordered 2 tops July 16. Shipped on...
I ordered 2 tops on July 16. Shipped on August 9.
They do not work for me. I need to return them. I tried the return form. It kept saying the email and order number don't match.
Order numbers HBIIE0145****, HBIIE0124****. Help me return these.
- If you need to return you pay to ship
Preferred solution: Full refund
User's recommendation: Don’t order anything from Zolucky
North Manchester, Indiana
Placed order September 4th .I want to cancel and full refund THANK YOU
CANCEL MY ORDER AND FULL REFUND. THANK YOU Order placed September 4th .
Have a GOOD DAY or night. God loves you
Sartell, Minnesota
I am trying to return an order I NEVER placed
I am just trying to return an order I never placed NEVER PLACED-I Just let me talk to someone PLEASE
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy order #HBIIEO144**** on 7-3-26 was received but don't like fabric and workmanship, trying to get info on where to return, still waiting for info. Request to remove my email address from their site
Poor response time to return order. The patriotic top I ordered is just that, but I do not like the material and the quality of the workmanship. It isn't what I expected.
- Cute outfits
- Returns are impossible
Preferred solution: Full refund
User's recommendation: Don't buy from this company in China.
Rapid City, South Dakota
No products, no tops, only 1 after waiting weeks.
I ordered 2 separate orders 1 with 5 tops.
and another order with 3 tops I only recieved 1 top after waiting weeks. where are the rest of my tops.
Order: HBIIE0145****
Order: HBIIE0145****
User's recommendation: as of now i will not recommend.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
San Mateo, California
Pls confirm my Order #HBIIEO145****....
Couldn't get an answer if my order was received and/or sent! Tried every possible way to get an answer. Should be a direct way to contact.
User's recommendation: Locate Customer Service Contact. Doesn't usually work!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNot a review, need authorization number for return
Actually I'm done and will not shop Zolucky again. Total rip off!
A c/s man helped me with return of order HBIIEO144**** last evening, he said an email with an authorization number would be sent in 2-3 hrs. It was my bedtime, expected to see the email this AM but didn't get, please resend.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
San Mateo, California
Love the clothes but too difficult to contact Customer Service.
No answer. Still waiting for confirmation of my order. This questionnaire is too repetitious and lengthy.
User's recommendation: Already done!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Colorado Springs, Colorado
After waiting several weeks to get the...
After waiting several weeks to get the dress I ordered at ZoLucky, I found that the dress doesn't look at all like the one online. When I tried it on, I was very disappointed because it looked so awful. I would like a refund on this dress.
- Pictures of the items they are selling look nice
- Dress illustrates how appearances are not always accuratae
Preferred solution: Full refund
User's recommendation: They need to be aware of the refund policy before they order. It is not easy to find what their policy is.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
San Jose, California
Trying to return 2 items and have not...
Trying to return 2 items and have not been able to contact the company for the returns. The items are nothing like what is pictured on their website.
The invoice in the package is not readable, so I cannot take the order no.
off the invoice sent with the package! This website sucks!!
- Does not indicate anything on cost of item on invoice
- Customer contact does not exist
- Items look nothing like the items listed on website
Preferred solution: Full refund
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I agree with you. I got taken also. The pictures look great but the product is cheap Do not buy from this company.
This is the worst company to do a return. I will never buy from them again.
The top I purchased didn't look anything like the picture except for the buttons and color. Looked very cheap.
I feel like trying to return to all I got was the runaround. Never again!
Ordered from Zolucky, items did not fit. If I want to return items - I will need to send back to China and cost is nearly $70.00.
DO NOT buy anything from this company. No phone number for customer service.
Poor, poor customer service. Product is cheap.
Mine did come from China! Nothing fit because it was to small.
I emailed them and they said I could keep the clothing and they would give me 15% back. Well, that would have been about $15. When I went to send them back, it was going to cost me $68 dollars.
I decided to donate them to the church and learn a lesson not to buy from them again! Besides all but one dress was terrible material.
Never buy clothing from China. I am 5'7 and weigh 120lbs and was considered fat.
When I lived there shopped, I always had to buy the biggest size. I have a skirt right now marked XXXXXXL and I am a size 8.
$60 worth of shirts that were probably $1 to make..I wanted to return them but to return to China would be a lot of money..Nevver order from them again...Buyer Beware
Similar experience... bought a blouse, said cotton in the listing and it is cheap polyester.
Not even close to what I ordered. Even the design is different.
I would not have paid even $2 for this garbage! Will be donating it to Goodwill instead of dealing with their pathetic refund policy and cost of shipping it back.
I haven't order yet & I will stay away For all of you that never received anything and paid a lot of money Charged a lot of money Just call your credit card company & "refuse the charge" as fraud!!!! You never received your item They will never get their money!!!!!
Yup- just received a bunch of poorly made items that look nothing like the pictures. I had to wait 12 days to receive them and was so disappointed.
I want to return the lot but have read all these reviews that say it’s a nightmare getting your money back. Never again.
Thanks for sharing and saving me from making a mistake!
I'm scared now. I just ordered some things from the ZuLucky .I didn't folllow one of my own rules.
To investigate a company prior to ordering from them. I just spent 40.00 on a shirt. Maybe I'm one of the lucky ones that will get their order.
With some sort of quality. Their comments from this company are mixed.
Don't order anything EVER from ZOLUCKY. I never received my order.....never received my refund....and can only warm people to stay clear of the evil site.
Oder was placed Oct. 20th 2021 and they said it was lost in the mail from China.
The refund was to be made over a month ago for $70. My lesson is to not trust mail order that you don't have a healthy connection to!
Why is this company still scamming and in business. Is there a way to stop them.
I ordered a month ago never looking up the reviews and I haven't received the order. I keep "chatting" with them and they say it is coming soon. I spent $127.
Not loosing that. I have a lawyer friend.
I've looked at this site and many others like it - love the look of their clothing, but have learned the hard way to read reviews. Thank you for posting your review! I will save my time and anguish.
this is probably another facade for noracora, another chinese clothing company with long ship times and very poor quality. DO NOT BUY FROM THESE CHINA BUSINESSES. The refund process and inability to exchange alone is not worth it.
Was ready to buy but knowing product is dealing with China, no way.
ZOLUCKY IS A DEFINITE SCAM COMPANY. I ORDERED ALMOST $200.
WORTH OF MERCHANDISE AFTER CHRISTMAS AND NEVER RECEIVED ANY CONFIRMATION OR ORDER #, NOTHING NUT THE ALMOST $200.00 CHARGE ON MY CREDIT CARD BY A COMPANY CALLED CHIC V GRP GRB WITH NO CONTACT INFORMATION. ANY ONLINE PURCHASES I WILL DEFINITELY BE REPUTATION CHECKING IF I EVER BUY FROM A PRIVATE COMPANY AGAIN.
THANK GOD FOR EXCELLENT CREDIT CARD PROTECTION. ZOLUCKY--CHI V WHOEVER YOU ARE NO MORE!!!!
This site should be shut down!!!!!
I have just ordered from Zolucky... wish I had seen this first.
If the products I ordered are not what is pictured I will inform my financial institution.
All financial institutions have a policy about products not being what they were supposed to be. I have had to do this before when I bought a cat tree and received a bluetooth ear piece.
Horrible quality and wished I had read these reviews. They make it impossible to return anything as they are in China and the cost is on the consumer. DO NOT BUY FROM THIS COMPANY.